Malone Electrical Solutions (“Malone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain your information when you use our services, visit our website at malonees.com, or participate in our SMS text messaging program.
If you do not agree with the terms of this Privacy Policy, please do not use our services or provide us with your personal information.
We collect the following types of personal information:
Contact Information:
Service Information:
SMS Program Information:
Technical and Usage Data:
Information You Provide:
We use your personal information for the following purposes:
Service Delivery:
SMS Communications:
Customer Service:
Business Operations:
Legal Compliance:
Program Overview: By providing your mobile phone number and opting into our SMS program, you expressly consent to receive text messages from Malone Electrical Solutions at the number you provide.
Brand Name: Malone Electrical Solutions
Types of Messages You May Receive:
Message Frequency: Message frequency varies depending on your service activity, appointments, and opted-in message types. You may receive up to 10 messages per month, though frequency may be higher or lower based on your interaction with our services.
Cost: Message and data rates may apply based on your mobile carrier plan. We do not charge for messages, but your carrier may. Please contact your mobile carrier for details about your messaging plan.
Opt-Out Instructions: You may opt out of SMS messages at any time by texting STOP, to any message you receive from us. After texting STOP, you will receive one final confirmation message confirming your opt-out. Once opted out, you will no longer receive SMS messages from us unless you opt back in.
Opt-In Again: If you opt out and later wish to receive messages again, text START, or re-submit your phone number through our website or contact us directly.
Help Information: For help or more information about our SMS program, text HELP to any message or contact us at:
Supported Carriers: Our SMS program is supported by all major U.S. wireless carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Check with your carrier for availability.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and carrier limitations.
Consent Not Required for Purchase: You do not need to consent to receive marketing text messages as a condition of purchasing any goods or services from Malone Electrical Solutions. However, opting in may provide you with valuable service updates and exclusive offers.
SMS Consent Is Not Shared: Your SMS consent and mobile phone number collected through our SMS program will not be sold or shared with third parties or affiliates for their marketing purposes. We do not sell, rent, or share your SMS opt-in information with any third party for marketing use.
We are committed to protecting your privacy. We do not sell your personal information to third parties.
We may share your information in the following limited circumstances:
Service Providers and Business Partners: We may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you, including:
Important: These service providers are contractually obligated to use your information only to provide services to us and are prohibited from using your information for their own purposes, including their own marketing. Your mobile phone number and SMS consent are not shared with third parties for marketing purposes.
Legal Requirements: We may disclose your information when required by law, such as:
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity. We will notify you of any such change and any choices you may have regarding your information.
With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
Non-Personal Information: We may share aggregated, de-identified, or anonymized information that does not personally identify you for business analytics, research, or marketing purposes.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention and disposal policies.
You may request information about our retention practices or request deletion of your data by contacting us at info@malonees.com.
You have the following rights regarding your personal information:
Opt Out of SMS Messages: Text STOP to any message at any time to unsubscribe from our SMS program. You will receive one confirmation message after opting out.
Opt Out of Marketing Emails: Click the “unsubscribe” link at the bottom of any marketing email we send you.
Access Your Information: You may request a copy of the personal information we hold about you.
Update or Correct Your Information: You may request that we update or correct inaccurate or incomplete personal information.
Delete Your Information: You may request that we delete your personal information, subject to legal and contractual obligations that may require us to retain certain records.
Withdraw Consent: You may withdraw consent for specific uses of your information, such as marketing communications, at any time.
Do Not Sell My Personal Information: We do not sell personal information. If our practices change, we will update this policy and provide you with opt-out rights.
To Exercise Your Rights: Contact us at:
We will respond to your request within 30 days. Please note that we may need to verify your identity before processing certain requests.
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, use, disclosure, alteration, or destruction.
Security Measures Include:
No Guarantee: However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You provide information at your own risk.
Your Responsibility: Please keep your account information, passwords, and login credentials confidential. Notify us immediately if you suspect unauthorized access to your information.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.
If you believe we have collected information from a child under 13, please contact us immediately at info@malonees.com.
Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Malone Electrical Solutions.
We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected by Malone Electrical Solutions.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
When We Update:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Malone Electrical Solutions
2217 Princess Anne St. Ste 201-1
Fredericksburg, VA 22401
Email: info@malonees.com
Phone: 540-425-3342
Website: https://malonees.com
For SMS Program Support:
Text HELP to any message or contact us using the information above.
Your privacy matters to us. Thank you for trusting Malone Electrical Solutions with your personal information.
